BOIL WATER NOTICE:

Following a system-wide PG&E power outage, a system-wide Boil Water Notice is effective immediately as of Wednesday, February 7, 2024. The Boil Water Notice is available for viewing below in English and Spanish.

We expect water service to be restored for most residences later today, February 7, 2024, though the Boil Water Notice will remain in effect for all customers until tests show that water is safe to drink.

Due to a prolonged power outage, the Big Basin Water System lost water pressure on 2/6/2024. The State Water Resources Control Board, Division of Drinking Water, the Santa Cruz County Health Department, and the Big Basin Water Company are advising residents of the community utilizing Big Basin Water to only use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution to avoid stomach or intestinal illness.

In coordination with Cypress Water Services, Court Receiver has overseen the restoration of PG&E power service to key components of BBWC's infrastructure as of the morning of February 7, 2024. Court Receiver has also ordered (ten) 10 4,000-gallon deliveries of water, which are currently being deposited into BBWC's tanks.