The leak is fixed. Please note the boil water order below. If you need water you can fill up at the SLV Water station in Boulder Creek next door to the drug store.
It is expected to have brown water after a pipe repair. Let your faucets run until it clears. Clean your screens on the faucets also. Took a round on tests 10/21/2021.We will do another round of test today 10/22/2021. I will let you know when we get the all clear from the State to lift the Boil Water Order.
Please be aware: We currently are asking all customers to conserve water until further notice. This situation has been ongoing since February of 2021 and our system water level is still concidered to be extremely low and overusage may cause an outage. Thank you for your understanding. Still in affect until futher notice. NO outside watering as of 8/28/2021
Our system is still in conservation due to a combination of wildfires and lack of rain last winter. Though the conservation is not as strict as it was immediately after the fires please be aware and conscious of the amount of water you are using. We thank you for your assistance and conservation, we are more than happy to answer any questions regarding water usage via email or phone.
It would be greatly appreciated by the Big Basin Water Company family if any and all business questions, concerns, and/or requests go through the firstname.lastname@example.org email or call one of the phone numbers listed to the right side of this site. This helps us with responding to all customers who contact us. Thank you.
Please refrain from calling any other contact number you may have for Big Basin Water Company that is not listed on this website, these numbers are either outdated or destroyed due to the fire.